Need help?

Frequently Asked Questions:

Q1: Is the risd:store open to the public for in person shopping?

A1: As of Monday, August 31, 2020 the risd:store and the risd:store 3d will be open to students, staff, and faculty only. The general public may buy online and pick-up at curbside.


Q2: Can I use the Materials Fund and the Ackerman Scholarship Awards Funds (a.k.a SA account) to make purchase on the risd:store website?

A2: Yes, you can. Please follow these steps at checkout:

  • Choose your shipping method and select “next step”
  • Choose “Pay securely with your store account” and select “next step”
  • Select “Buy”


Q3: Can I purchase supplies not currently on the risd:store website, including items from the risd:store 3d (a.k.a. 3d store)?

A3: Yes, please email your request to [email protected] Someone will follow up.



Q4: How do I pay for purchases on the store’s website using a risd:store Gift Card?

A4: Please follow these steps at checkout:

  • Choose “curbside” or “pick-up instore” and select “next step”
  • Choose “Giftcard” and select “next step”
  • Enter the Gift Card number in the comment box
  • Select “Buy”