Shipping Policy

Our Shipping Policy was last updated on Oct 4, 2023

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Disclaimer:

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to risd:store
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to risd:store, accessible from
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at risd:store. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method national and international: USPS
    Shipment cost: calculated at checkout USD
    Estimated delivery time: selected at check-out

  • Shipping method national and international: UPS
    Shipment cost: calculated at checkout USD

Estimated delivery time: selected at check-out

Upon request, overnight delivery is only available for Orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

risd:store ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses with USPS carrier only.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

risd:store is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)


risd:store is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website:
  • By sending us an email: [email protected]

Returns + Exchanges
Please email [email protected] to receive pre-authorization for all returns and exchanges. Unauthorized returns will be returned to the customer at the customer's expense.
There are no returns on worn or washed clothing. All items must be in the same condition as it was when purchased; including tags. All sale items are final. There are no returns or exchanges on sale items. Merchandise can be returned within 30 days of delivery (online purchases only). Credit will be issued in the same form that the payment was made.

There are no returns on the following items:

Art Boards, Paper, Notebooks, Sketchbooks, Pens, Markers, any opened or used items. Perishable Items, Consignment Items, Custom-Cut Fabrics/Paper, Consumables, Special Orders, Open Beauty or Hygiene Items, Earbuds, Textbooks, Computer Software, Color-Aide Packs, Health Aids, Gold/Silver Leaf, Final Sale Items.

Please note that no credit is given for shipping charges.